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Terms & Conditions Instore

Terms and Conditions (Instore)

We at The Gear Box always try to ensure that our website and in-store information is accurate. We accept no responsibility for any loss which may be construed to be as a result of information contained on our website or in-store. The Gear Box Bike Shop gives no warranty to any information contained on our website or in our stores.

If we are informed of any errors or inaccuracies on our website or in our stores we will correct the errors or inaccuracies as soon as possible.

The Goods

We warrant that all goods supplied by The Gear Box Bike Shop will comply in all material respects with their description and that they will be of a satisfactory standard. The goods will be fit for the purpose that we say the goods are fit for or for any reasonable purpose that you use the goods and that that will be free from any material defects in design or workmanship.

Warranty and Liability

The warranty on the goods does not apply to any defect arising from; commercial use, fair wear and tear, wilful damage, accident damage or negligence by you or any third party, using the goods in any way that we do not recommend or your failure to follow instructions regarding their use or carrying out alterations to goods without our written approval.

Refund Policy

We do not give refunds if the goods you have purchased are not faulty, we will if possible, exchange the goods or issue gift vouchers to the value of the original purchase but only if they are returned within 10 days of purchase with the original tags and are in perfect condition. Proof of purchase must be produced, this can be a till receipt, credit card statement or a Bank statement. Consumer law states that you cannot return goods to a store for a refund if you are not happy with size, colour, fit or you have simply changed your mind.

Returns Policy

All goods carried in-store are sold with a minimum warranty of 12-months. After 30 days from the date of purchase and following examination, the goods if faulty will be repaired or replaced. We reserve the right to have the faulty goods inspected by our suppliers and this will sometimes involve the goods being sent away for inspection, we will always try to ensure that this is carried out as quickly as possible.

Pricing Policy

Whilst every care is taken to ensure that all of our goods are correctly priced in-store, sometimes errors do occur and we do reserve the right to withdraw any incorrectly priced goods from sale.

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